Terms
Terms and conditions
For the store and the coaching. You also receive these terms as a PDF with every order and every coaching contract.
Scope
These terms apply to all contracts between you and Marc Haid, sole trader, Landvogtweg 9/17, 6830 Rankweil, Austria (hereinafter “I”), for the store (e-books, bundles, individual plans) and the coaching on marc-haid.com. They are aimed at consumers. The contract languages are German and English.
Conclusion of contract in the store
The presentation in the store is not yet a binding offer. You put items in the cart, enter your email address, tick the box for immediate performance and these terms, and click “Order with obligation to pay”. Until then you can change your details or remove items in the cart at any time. The contract is concluded as soon as your payment is confirmed; you then immediately receive an order confirmation with the invoice and the contract confirmation as a PDF. I do not store the contract text separately for retrieval; all details are in these documents.
Conclusion of contract for coaching
After the free introductory call I send you a written offer by email with the model, term, price and start date. You accept it by ticking the box on the linked page and clicking “Accept with obligation to pay”. You then receive the contract confirmation as a PDF and the way to pay.
Services
E-books and bundles are delivered as a PDF via a download link by email; the link is valid for 7 days and up to 5 downloads. Individual plans are created from your answers in the questionnaire and delivered within 5 working days of receiving the complete questionnaire, including one free adjustment within 30 days. The content of the coaching follows from the description of the chosen model on the website and the offer; support runs via the Everfit app and WhatsApp, in Premium Coaching additionally through four 1:1 sessions a month, in person or by video.
Prices and payment
All prices are final prices. As a small business (§ 6(1)(27) Austrian VAT Act) I do not charge VAT. In the store you pay via Mollie. For coaching you pay as stated in the offer, by direct debit, bank transfer or Wise; if you pay the whole term at once, the price is reduced by 5%.
Term and cancellation of coaching
Monthly coaching has no minimum term. It runs month by month and can be cancelled at the end of any month, using the “Cancel coaching” button at marc-haid.com/kuendigen/ or informally by email. The 6-month package has a minimum term of 6 months. Ordinary cancellation before it ends is not possible; your right of withdrawal and termination for good cause remain unaffected. After that the coaching continues month by month and can likewise be cancelled at the end of any month. I remind you of this about two weeks before the package ends. Contracts concluded before 5 November 2026 with a 3-month minimum term keep the term agreed.marc-haid.com/kuendigen/ oder formlos per E-Mail. Das 6-Monats-Paket hat eine Mindestlaufzeit von 6 Monaten. Vor deren Ende ist eine ordentliche Kündigung nicht möglich; Ihr Widerrufsrecht und die Kündigung aus wichtigem Grund bleiben davon unberührt. Danach läuft das Coaching Monat für Monat weiter und ist ebenfalls zum Ende eines Monats kündbar. Rund zwei Wochen vor Ende des Pakets erinnere ich Sie daran. Für Verträge, die vor dem 5. November 2026 mit 3 Monaten Mindestlaufzeit geschlossen wurden, gilt die vereinbarte Laufzeit weiter.
Withdrawal
Consumers have the statutory right of withdrawal. Details are in the withdrawal policy at marc-haid.com/widerruf/; there you can also withdraw from the contract with the “Withdraw from contract” button.marc-haid.com/widerruf/; dort können Sie den Vertrag auch über die Schaltfläche „Vertrag widerrufen“ widerrufen.
Warranty
The statutory warranty applies, for digital content under the Austrian Consumer Warranty Act (VGG). Please report defects by email so that I can fix them.
Health
Training and coaching do not replace a medical examination or treatment. If you have pre-existing conditions, injuries, are pregnant or take medication, please have your fitness for exercise checked by a doctor first and let me know. Stop immediately if you feel pain or unwell.
Liability
I am liable without limitation for personal injury and for damage caused intentionally or by gross negligence. Otherwise, liability for damage caused by slight negligence is excluded to the extent permitted by law.
Rights of use
E-books, plans and all documents are for your personal use. Passing them on, publishing or reselling them is not permitted.
Law and dispute resolution
Austrian law applies; mandatory consumer protection rules of your country of residence remain unaffected. In case of disputes you can contact the Internet Ombudsstelle (ombudsstelle.at). I would much rather sort it out directly, though: write to me at coaching@marc-haid.com.
As of November 2026